Frequently Asked Questions

What are your service areas?

We serve Winter Park and surrounding areas. Not sure whether your property is covered? Please call us at 850.687.8395 or email us, and we will try to accommodate your request.

What are your rates?

Rates are task-specific and typically require a quote. Please inquire directly by calling 850.687.8395 or emailing julie@30aConcierge.com.

How will you service or stock the property while we are not there?

If you are a private home-management client, Colorado Concierge offers a variety of services for you and your property. You can see some of our property-management offerings here. We will coordinate with you to help make sure everything is ready for your arrival and cared for while you are away. We will be on the property before your arrival so it is prepared when you get there. On rare occasions, if you rent your property while you are away, access may be delayed on rental-turnover days.

What is the turnaround time for requests?

We require at least 48 hours’ advance notice for all requests. However, the more time we are given to process your request, the more time we can spend providing excellent customer service. We understand that unexpected needs can occur, and we will do our best to honor any request; however, a rush fee may apply.

Are you insured?

Please call or email us for current information regarding bonding and insurance coverage for Colorado Concierge.